Introduction
Tikkari operates as an online casino platform and takes your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website or use our services. We are committed to maintaining the confidentiality and security of your data in accordance with applicable privacy laws and regulations.
By creating an account or using our services, you consent to the collection and processing of your personal information as described in this policy. We encourage you to read this document carefully and contact us if you have any questions about our privacy practices.
Information We Collect
We collect several types of information to provide and improve our casino services:
- Account Information: Name, email address, date of birth, phone number, residential address, and chosen username and password
- Identity Verification: Government-issued identification documents, proof of address, and payment method verification as required by our licensing authority
- Financial Data: Payment card details, bank account information, transaction history, and deposit and withdrawal records
- Gaming Activity: Game preferences, betting patterns, session duration, and account balance information
- Technical Data: IP address, browser type, device information, operating system, and website usage analytics
- Communication Records: Customer support interactions, chat logs, and any correspondence you send to us
How We Use Your Information
Tikkari processes your personal data for specific business purposes. We use your information to create and maintain your gaming account, process deposits and withdrawals, and provide customer support services. Your data helps us verify your identity and age to comply with regulatory requirements and prevent underage gambling.
We analyze your gaming patterns to detect potentially harmful gambling behavior and implement responsible gaming measures. Marketing communications are sent based on your preferences and gaming history, though you can opt out at any time. Technical data helps us improve website performance, prevent fraud, and enhance security measures.
Legal Basis for Processing
Under data protection law, we process your personal information based on several legal grounds. Contract performance forms the primary basis when we need your data to provide gaming services, process payments, or fulfill our terms and conditions. Legal compliance requires us to verify your identity, maintain transaction records, and report suspicious activities to relevant authorities.
Legitimate interests allow us to improve our services, prevent fraud, and ensure platform security. We only rely on this basis when our interests do not override your privacy rights. For marketing activities, we typically seek your explicit consent, which you can withdraw at any time.
Data Sharing and Disclosure
We share your information with trusted third parties who help us operate our casino platform. Payment processors handle your financial transactions, while identity verification services confirm your eligibility to play. Our licensing authority receives reports as required by gambling regulations, and we may disclose information to law enforcement agencies when legally obligated.
Game providers receive limited data necessary to deliver their services, and customer support tools may access your communication history. We never sell your personal information to third parties for their own marketing purposes. All data sharing arrangements include strict confidentiality and security requirements.
Data Security
Tikkari implements comprehensive security measures to protect your personal information. We use industry-standard encryption protocols to secure data transmission and storage. Access controls ensure that only authorized personnel can view your information, and regular security audits identify potential vulnerabilities.
Our systems undergo continuous monitoring for suspicious activity, and we maintain backup procedures to prevent data loss. While we employ strong security measures, no online system is completely immune to threats. We promptly investigate any suspected security incidents and notify affected users when required by law.
Your Privacy Rights
You have several rights regarding your personal data. You can request access to the information we hold about you and receive a copy in a portable format. If your data is inaccurate or incomplete, you have the right to request corrections or updates.
In certain circumstances, you may request deletion of your personal information, though we must retain some records for legal and regulatory compliance. You can object to processing based on legitimate interests and withdraw consent for marketing communications. To exercise these rights, contact our support team with proper identification.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your gaming experience. Essential cookies enable core functionality like account login and game loading. Performance cookies help us analyze website usage and identify technical issues.
Marketing cookies track your preferences to deliver relevant promotional content, while social media cookies enable sharing features. You can manage cookie preferences through your browser settings, though disabling certain cookies may limit website functionality. Our cookie policy provides detailed information about each type we use.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy. Active account data remains accessible during your membership with Tikkari. After account closure, we keep certain records to comply with legal obligations, including anti-money laundering requirements and tax regulations.
Transaction records are typically maintained for seven years, while identity verification documents may be retained for shorter periods unless legal requirements dictate otherwise. We regularly review our retention practices and securely delete information when no longer needed.
International Data Transfers
Your personal information may be transferred to and processed in countries outside your residence. We ensure adequate protection through various mechanisms, including adequacy decisions, standard contractual clauses, and certification schemes approved by data protection authorities.
All international transfers comply with applicable privacy laws and include appropriate safeguards to protect your rights. Our service providers must demonstrate equivalent levels of data protection regardless of their location.
Children's Privacy
Tikkari strictly prohibits underage gambling and does not knowingly collect personal information from individuals under 18 years of age. Our age verification procedures help prevent minors from accessing our services. If we discover that we have collected information from someone under the legal gambling age, we immediately delete such data and close the associated account.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Significant modifications will be communicated through email or prominent website notices. The updated policy takes effect on the specified date, and continued use of our services constitutes acceptance of the changes.
Contact Us
For questions about this Privacy Policy or our data practices, contact our privacy team through the customer support section of our website. We respond to all privacy inquiries promptly and work to resolve any concerns about your personal information. You can also reach us through the contact methods listed in your account dashboard.