Privacy Policy

Welcome to Tikkari. This Privacy Policy outlines how Tikkari collects, uses, processes, and protects your personal data when you use our website, services, and applications. We are committed to safeguarding your privacy and ensuring transparency in our data practices. By accessing or using Tikkari, you agree to the terms of this Privacy Policy. Please read it carefully to understand our approach to your personal information.

Tikkari collects various types of information to provide and improve our services, comply with legal obligations, and enhance your user experience. This includes:

• Personal Identifiable Information (PII): This includes data such as your full name, date of birth, gender, home address, email address, telephone number, and national identification numbers (where required for verification). We collect this during registration and account verification processes.
• Financial Information: Details related to your payment methods, including bank account numbers, credit/debit card numbers, and transaction histories. Note that Tikkari does not store full credit card numbers, but rather tokenized versions for processing.
• Technical Data: Information about the devices you use to access Tikkari, including IP addresses, browser type and version, operating system, device identifiers, and network information.
• Usage Data: Details of your interactions with our services, such as pages visited, games played, time spent on the site, betting patterns, search queries, and preferences.
• Communication Data: Records of your communications with us, including emails, chat logs, and telephone calls, used for customer support, dispute resolution, and quality assurance.
• Publicly Available Information: Data from public sources or third-party databases, used for identity verification and anti-money laundering (AML) checks.

Tikkari uses the collected information for several key purposes:

• Account Management: To set up and manage your Tikkari account, verify your identity, process deposits and withdrawals, and provide access to our services.
• Service Delivery: To operate our website, provide gaming services, personalize your experience, and offer customer support.
• Legal and Regulatory Compliance: To comply with our licensing obligations, anti-money laundering (AML) regulations, responsible gambling policies, and other legal requirements. This includes age verification and fraud prevention.
• Security: To detect and prevent fraudulent activities, unauthorized access, and other malicious acts, ensuring the integrity and security of the Tikkari platform.
• Communication: To send you important notices, updates, and information about your account or our services. With your consent, we may also send promotional offers and marketing communications.
• Improvement of Services: To analyze user behavior, gather feedback, and conduct research to improve our games, features, and overall user experience.
• Marketing and Personalization: To tailor marketing messages and offers to your interests, based on your gaming activity and preferences, where you have consented to receive such communications.

Tikkari processes your personal data based on the following legal grounds:

• Contractual Necessity: Processing is necessary for the performance of a contract with you, specifically to provide our gaming services and manage your account.
• Legal Obligation: Processing is required to comply with legal and regulatory obligations, such as age verification, AML checks, and responsible gambling measures imposed by our licensing authority.
• Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided your rights and freedoms do not override these interests. This includes fraud prevention, network security, service improvement, and marketing activities (where consent is not required).
• Consent: We will obtain your explicit consent for certain processing activities, particularly for direct marketing communications, where required by law. You have the right to withdraw your consent at any time.

Tikkari may share your personal data with third parties under specific circumstances:

• Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processing, identity verification, customer support, data analysis, and marketing assistance. These providers are contractually bound to protect your data and use it only for the purposes specified by Tikkari.
• Regulatory Bodies and Law Enforcement: We may disclose your information to regulatory authorities, licensing bodies, and law enforcement agencies when legally required, to comply with investigations, or to protect our rights and the safety of our users.
• Fraud Prevention and Responsible Gambling Organizations: We may share data with organizations dedicated to preventing fraud and promoting responsible gambling, as part of our commitment to maintaining a safe and fair gaming environment.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the acquiring entity. We will notify you of any such transfer and changes to this Privacy Policy.
• Affiliates: We may share data with our affiliated companies for internal administrative purposes, service delivery, and marketing, provided they adhere to equivalent data protection standards.

Tikkari does not sell your personal data to third parties for their independent marketing purposes.

Tikkari implements robust technical and organizational measures to protect your personal data from unauthorized access, accidental loss, destruction, or alteration. These measures include:

• Encryption: Using SSL/TLS encryption for data transmission and storing sensitive data in encrypted formats.
• Access Controls: Implementing strict access controls and authentication mechanisms to limit access to personal data to authorized personnel only.
• Regular Audits: Conducting regular security audits and vulnerability assessments to identify and address potential weaknesses.
• Employee Training: Providing ongoing data protection training to our employees to ensure they understand their responsibilities.
• Data Minimization: Collecting and retaining only the data necessary for the stated purposes.

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to enhance our protective measures.

Under applicable data protection laws, you have several rights regarding your personal data held by Tikkari:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
• Right to Erasure (“Right to be Forgotten”): You can request the deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
• Right to Restriction of Processing: You can request that we restrict the processing of your personal data in certain situations, for example, if you contest the accuracy of the data.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
• Right to Object: You can object to the processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.
• Right to Withdraw Consent: Where we rely on your consent for processing, you have the right to withdraw that consent at any time.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.

Tikkari uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files placed on your device to collect standard internet log information and visitor behavior information. We use cookies for:

• Essential Functionality: To enable core website features, such as logging in, managing your account, and processing transactions.
• Performance and Analytics: To understand how you interact with our website, monitor performance, and identify areas for improvement. This helps us optimize Tikkari.
• Personalization: To remember your preferences and settings, providing a more tailored user experience.
• Marketing: To deliver relevant advertisements and measure the effectiveness of our marketing campaigns.

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of Tikkari.

Tikkari retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. The specific retention periods depend on the type of data and the purpose of processing. For example:

• Account information and transaction records are typically retained for a period mandated by anti-money laundering and gambling regulations (e.g., five to ten years after account closure).
• Marketing consent records are kept until you withdraw your consent.
• Customer support communications may be retained for a shorter period for quality assurance and dispute resolution.

Once the retention period expires, your personal data will be securely deleted or anonymized.

Tikkari may transfer your personal data to countries outside of your jurisdiction, including countries outside the European Economic Area (EEA), where data protection laws may differ. When such transfers occur, we implement appropriate safeguards to ensure your data receives an adequate level of protection, such as:

• Using standard contractual clauses approved by the European Commission.
• Ensuring the recipient country has been deemed to provide an adequate level of protection by the European Commission.
• Implementing binding corporate rules.

We ensure that any international transfers are conducted in compliance with applicable data protection laws.

Tikkari is strictly for individuals who are at least 18 years old or the legal age for gambling in their jurisdiction, whichever is higher. We do not knowingly collect personal data from individuals under this age. If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that information and close the associated account. We conduct age verification checks during registration to prevent minors from accessing our services.

Tikkari reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and, where appropriate, by email. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. The "Last Updated" date at the top of the policy will indicate when the latest revisions were made.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact Tikkari's Data Protection Officer:

Email: [email protected]

Postal Address: [Our Registered Office Address - specific address not provided here, use general wording]