Responsible Gambling

At Tikkari, we are deeply committed to promoting responsible gambling practices. We believe that gaming should always be an enjoyable and entertaining activity, not a source of financial or personal distress. Our goal is to create a safe and secure environment for all our players, ensuring that you can play responsibly and within your means. We understand that for a small number of individuals, gambling can transition from a harmless pastime into a serious problem. Therefore, we provide a comprehensive suite of tools and resources designed to help you manage your play effectively and seek assistance if you need it. Our policies are developed in accordance with industry best practices and the requirements of our licensing authority, demonstrating our dedication to player welfare.

Understanding the indicators of problem gambling is the first step towards addressing it. It is crucial to be aware of how gambling might be affecting you or someone you know. Problem gambling can manifest in various ways, often impacting financial stability, relationships, and mental health. We encourage you to reflect honestly on your gambling habits. Some common signs include:

• Spending more money or time gambling than you intended.
• Chasing losses, trying to win back money you have lost.
• Feeling restless or irritable when trying to cut down or stop gambling.
• Gambling to escape problems, anxiety, or depression.
• Lying to family or friends about the extent of your gambling.
• Jeopardising a significant relationship, job, or educational opportunity because of gambling.
• Borrowing money or selling possessions to fund gambling.
• Neglecting responsibilities at work, school, or home due to gambling.

If you recognise any of these signs in yourself or someone close to you, please consider using the responsible gambling tools available on Tikkari or seeking professional help.

Gambling should always be a form of entertainment, not a necessity or a source of income. To help keep your gambling experience positive and controlled, Tikkari recommends the following practices:

• Gamble for entertainment, not as a way to make money.
• Set a budget for your gambling activities and stick to it. Never gamble with money you cannot afford to lose.
• Never chase losses. Accept that losing is part of the game.
• Balance gambling with other activities and hobbies.
• Avoid gambling when you are feeling stressed, upset, or under the influence of alcohol or drugs.
• Do not let gambling interfere with your daily responsibilities.
• Take regular breaks during your gaming sessions.

By adhering to these guidelines, you can ensure your time at Tikkari remains enjoyable and responsible.

Tikkari provides you with the ability to set various limits on your account to help you manage your spending and time spent gambling. These tools are designed to empower you to control your gaming activity proactively. You can set:

• Deposit Limits: Restrict the amount of money you can deposit into your Tikkari account over a chosen period (daily, weekly, or monthly). Once this limit is reached, you will not be able to deposit further until the period resets.
• Loss Limits: Define the maximum amount of money you are willing to lose within a specific timeframe (daily, weekly, or monthly). If your net losses exceed this amount, you will be prevented from placing further wagers until the period ends.
• Wager Limits: Control the total amount of money you can stake on bets within a set period (daily, weekly, or monthly). This helps manage your overall betting volume.

You can adjust these limits at any time through your account settings. Increasing a limit will typically take effect after a cooling-off period to give you time to reconsider your decision, while decreasing a limit will take effect immediately.

If you feel you need a short break from gambling, Tikkari offers "Time-Out" and "Cool-Off" options. These features allow you to temporarily restrict access to your account for a defined period. During a Time-Out or Cool-Off period, you will be unable to log in, deposit, or place any bets. This can be a useful tool if you want to take a short pause to re-evaluate your gambling habits or simply step away for a while. You can choose from various durations, typically ranging from 24 hours to several weeks. Once the selected period expires, your account will automatically reactivate.

For individuals who feel their gambling is becoming problematic and wish to take a more significant break, Tikkari provides a self-exclusion program. Self-exclusion allows you to voluntarily prevent yourself from accessing your account for an extended period, typically six months, one year, or even longer. During a self-exclusion period:

• Your Tikkari account will be closed, and you will be unable to log in.
• You will not receive any promotional or marketing materials from us.
• We will take all reasonable steps to prevent you from opening new accounts with Tikkari.

Once you have self-excluded, the decision is irreversible until the chosen period has fully elapsed. We strongly recommend considering self-exclusion if you are struggling to control your gambling. Our customer support team can assist you in setting up a self-exclusion or provide further information.

Tikkari is strictly committed to preventing underage gambling. It is illegal for anyone under the age of 18 (or the legal age of majority in their jurisdiction, if higher) to open an account or gamble on our platform. We employ robust age verification procedures during the registration process, which may include requesting identification documents. We also advise parents and guardians to take measures to protect minors from accessing gambling sites, such as installing filtering software and supervising internet usage. We take our responsibility seriously and will permanently close any account found to belong to a minor, voiding any winnings.

To help you monitor your gambling activity and maintain awareness of the time you spend playing, Tikkari offers "Reality Checks" and "Session Reminders." A Reality Check is a pop-up notification that appears at predetermined intervals during your gaming session. This reminder will inform you of the amount of time you have been playing and your net winnings or losses during that session. You will then have the option to continue playing, review your account history, or log out. Session Reminders provide a similar function, prompting you after a set duration of play. These tools are designed to encourage regular breaks and help you stay in control of your gaming habits, preventing you from losing track of time while enjoying our games.

If you are concerned about your gambling habits, taking a self-assessment can be a helpful way to gain insight into your behaviour. Tikkari encourages you to honestly answer a series of questions designed to highlight potential issues. While not a clinical diagnosis, this assessment can serve as an indicator and prompt you to consider whether you need to adjust your gambling patterns or seek professional help. If your self-assessment suggests you might have a gambling problem, please make use of the responsible gambling tools available on Tikkari, such as setting limits or self-exclusion, and consider reaching out to a support organisation. Your well-being is our priority.

If gambling stops being fun, free and confidential help is available. These organisations are independent of this site and of any operator:

National support: United Kingdom

• GamCare, National Gambling Helpline · Helpline: 0808 8020 133
• GambleAware
• Gamblers Anonymous Great Britain · Helpline: 0330 094 0322
• Self-exclusion: GAMSTOP

International support (any country)

• Gambling Therapy (free global online support in 30+ languages)
• GamCare, National Gambling Helpline · Helpline: 0808 8020 133
• Gamblers Anonymous (international 12-step fellowship, find local meetings)